Free. No sign-up required. From a former SSA District Manager with 20 years inside Social Security.
▶ LIVE Dr. Ed does a Q&A almost every day on YouTube — Watch Now
Dr. Ed Weir, Former SSA District Manager
Dr. Ed Weir, PhD Former SSA District Manager · 20 Years Inside Social Security · “Former” Sergeant, USMC LIVE Q&A almost every day on YouTube
First, breathe. Then call.

How do I report a death to Social Security?

Here's the number: 1-800-772-1213. Here's what to have ready before you dial — the deceased's Social Security number, date of birth, date of death, and last address. And here's what NOT to do: don't cash any Social Security check that arrives for the month they died. The funeral home usually files the report electronically. Ask them to confirm. If they aren't, the call is on you — and it has to be a phone call. There is no online form for this.

Dr. Ed Weir, PhD · 20 years inside Social Security · "Former" Sergeant, USMC
Updated May 2026

How do I report a death to Social Security?

To report a death to Social Security, call 1-800-772-1213 (TTY 1-800-325-0778), or visit your local Social Security office. You cannot report a death online through my Social Security. In most cases the funeral director files the report electronically using Form SSA-721. Anyone with the basic information can make the report — spouse, family member, friend, or hospital staff. Reporting the death does not automatically start survivor benefits; those require a separate application.

When the person who died had Medicare — and you're now navigating yours

Free help from licensed Medicare advisors

If you're sorting out a death and Medicare comes around at 65 for you, my friends at Chapter Medicare can help. Licensed advisors who don't sell one company's plans, so they can actually compare what's out there. Free service. Tell them Dr. Ed sent you.

Call (352) 841-0632 or visit 24help.org/chapter

Here's what to do, in 4 steps.

Four steps. Take them in order. The third one matters more than people realize.

1. Confirm the funeral home is reporting it

⏱ 5 minutesFree

Most funeral directors file Form SSA-721 electronically the same day. Don't assume — ask. If they say yes, get the date in writing on whatever paperwork they hand you. If they say no or "sometimes," assume the call falls to you.

SSA Survivors page ›

2. If not, call SSA at 1-800-772-1213

⏱ 30–60 min typicalFree

Have on hand: the deceased's full Social Security number, date of birth, date of death, and last address. Hold times are usually shortest right at 8:00 AM local time. TTY 1-800-325-0778. You cannot do this online — it has to be by phone or in person.

SSA contact page ›

3. Don't cash any check for the month of death

⏱ Same dayNo cost

The "month-of-death" rule means SSA recovers any Title II payment for the month the person died, even if the check arrived as scheduled. If a paper check shows up, mark it Void and return it. If a deposit hit the bank, leave it — Treasury will reclaim it automatically through the bank.

POMS GN 02408.610 (Reclamation) ›

4. Apply for survivor benefits separately

⏱ 1–2 hrFree

Reporting the death does not start survivor benefits. Widows, widowers, eligible ex-spouses, parents caring for a child under 16, and minor or disabled children may qualify — but each requires its own application. Don't wait; some benefits aren't retroactive.

Survivor benefits guide ›

What you need to know in 60 seconds

1-800-772-1213 Phone to call
Mon–Fri, 8 AM – 7 PM local Hours
Not available — phone or in-person only Online reporting
Return any payment for the month of death Last check rule

Which of these sounds more like you?

Eight situations I see in the first 48 hours after a death. Pick the one that matches.

The funeral home is doing it for meor said they would

Most funeral directors file the death electronically the same day, using Form SSA-721 — the Statement of Death by Funeral Director. It's how SSA learns about the vast majority of deaths.

Don't assume. Ask the funeral director to confirm in writing that they filed it, and on what date. If they say "sometimes we do, sometimes the family does," treat that as a no — the call falls to you.

20 years at Social Security taught me this

I've watched families assume the funeral home handled it and find out three months later that the deceased's checks were still posting. The bank reclaims those automatically — but it's a mess. Get confirmation in writing.

I need to call SSA myselfno funeral home in the picture

Call 1-800-772-1213. TTY 1-800-325-0778. Hours Monday through Friday, 8 AM to 7 PM local time. There is no online form for this — only phone or in-person at a Social Security office.

Before you dial, write down on a piece of paper: the deceased's full Social Security number, date of birth, date of death, and last home address. Reps will ask for all four. Fumbling for them adds five minutes to a call you don't want to be on.

20 years at Social Security taught me this

Call right at 8:00 AM local time. The first hour after lines open is when wait times are shortest — sometimes under five minutes. Late morning and early afternoon are the worst.

A check or deposit arrived after they diedfor the month they died

Don't cash it. Don't spend the deposit. The "month-of-death" rule says Social Security recovers any benefit payment for the month the person died — even if the check arrived as scheduled, even if the deposit hit on time.

For a paper check: write VOID across it and return it to your local SSA office or the address on the envelope. For an electronic deposit: leave it alone. Treasury sends a reclamation request to the bank, and the bank reverses the deposit through the ACH system.

Don't get caught by this

The month-of-death rule is one of the most-missed rules in survivor work. Even if the deposit cleared the morning after, it has to go back. SSA will get it one way or another — better to know that going in than to find out when an overpayment notice arrives a year later.

What benefits can I get as a survivor?now that I've reported the death

Reporting the death does NOT automatically start survivor benefits. Those require a separate application — surviving spouse benefits, divorced-spouse survivor benefits, mother's or father's benefits if you're caring for a child under 16, children's survivor benefits, and the lump-sum death payment all have their own forms and their own deadlines.

File soon. Some survivor benefits aren't retroactive past a few months, and the lump-sum death payment has a 2-year filing window.

20 years at Social Security taught me this

I've watched families lose months of survivor income because they thought reporting the death started the clock. It doesn't. You have to apply.

What about their Medicare?and their supplement plan

Medicare coverage ends with death. SSA's death notification is what stops Medicare premium billing too — you don't have to call Medicare separately.

But: outstanding Medicare claims for services received before the death can still be processed and paid. If the deceased had a Medicare supplement (Medigap) policy or other private health insurance, you'll need to notify those companies separately. SSA does not cross-notify private insurers.

20 years at Social Security taught me this

Hold on to a few months of Medicare Summary Notices after the death. Claims for hospital stays and doctor visits in the final weeks often arrive after Medicare coverage ends — they still get processed, but the paperwork lags.

I'm not the spouse — can I report?I'm a friend, neighbor, or distant relative

Yes. Anyone with knowledge of the death can report it — funeral home, family member, friend, neighbor, hospital staff. SSA accepts the report from any informed party. You don't need to be next of kin or have legal authority over the estate.

What you can't do as a non-relative is apply for survivor benefits on behalf of the family or move forward on the lump-sum death payment claim. That's a different conversation, and one that needs the spouse, an executor, or someone with legal standing.

I'm a flashlight, not a courtroom

If you're navigating a contested estate, a complicated family situation, or you're not sure who has authority to act — get a probate attorney involved early. I can tell you the SSA mechanics; I can't tell you who in the family is authorized to file what.

I'm helping a grieving family member through thisthe first 48 hours after a death

If you're the adult child, sibling, or close friend stepping in for someone who just lost a spouse or parent — here's what matters in the first 48 hours, in order:

1. Get the deceased's Social Security number, date of birth, date of death, and last home address on a sheet of paper. The funeral home will need most of this anyway.

2. Ask the funeral director directly: "Are you filing the death with Social Security electronically, and on what date?" Get the answer in writing.

3. Watch the mailbox and bank account. If a Social Security check or deposit shows up for the month of death, don't touch it. Set the check aside; leave the deposit alone.

4. Don't apply for survivor benefits yet. That's a separate conversation that the spouse or executor needs to lead. But do flag that survivor benefits, the lump-sum death payment, and possibly children's benefits will all need attention within the first few weeks.

You are not failing them by handling logistics. You're giving them room to grieve.

The death happened outside the United Statesor the deceased lived abroad

Deaths abroad are handled by SSA's Office of Earnings and International Operations. If the deceased lived in a country with a Federal Benefits Unit at the U.S. embassy, contact that unit directly — they handle most survivor processing for Americans living overseas.

If you're calling from inside the United States about a death abroad, the regular SSA line still works: 1-800-772-1213. The rep will route you. You'll need a death certificate, often translated, and you may need a U.S. consular Report of Death of an American Citizen Abroad if one was issued. The process takes longer than a domestic death — plan for several weeks, not several days.

Other things to handle in the first weeks

Reporting the death to Social Security is one task. There are several others that may apply — survivor benefits, the lump-sum death payment, Medicare, taxes. Each has its own deadlines. Here's where to start on each.

Survivor benefits

If your spouse, ex-spouse, or parent has died and was insured under Social Security, you may qualify for monthly survivor benefits — separate from reporting the death. File as soon as you can; some survivor benefits aren't retroactive.

Lump-sum death payment

A one-time two-hundred-fifty-five-dollar payment may be available to a surviving spouse who lived with the deceased, or to qualifying minor or disabled children. The amount has been frozen since 1954. File within 2 years.

Mother's or father's benefits

If you're caring for the deceased worker's child who is under sixteen, or disabled, you may qualify for a separate benefit at any age — not just at sixty.

Survivor benefits for children

Minor children of a deceased worker, and disabled adult children whose disability began before age 22, may qualify for monthly survivor benefits. The application is separate from anything the surviving parent files.

Medicare after death

Medicare coverage ends at death; SSA's death notification stops premium billing automatically. Outstanding claims for services before the death may still be processed. Notify private supplement insurers separately.

Tax on survivor benefits

Survivor benefits are partly taxable depending on the survivor's other income. The IRS treats them similarly to retirement Social Security — up to 85 percent may be subject to federal income tax in higher-income households.

Everything people ask me about reporting a death

How do I report a death to Social Security?

Call Social Security at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8 AM to 7 PM local time. You can also report a death in person at any Social Security office. There is no online form for reporting a death — not through my Social Security, not through any other portal. In most cases the funeral director files the death electronically using Form SSA-721.

Can I report a death online through my Social Security account?

No. Social Security does not accept death reports online — not through my Social Security, not through any web form. Reports have to be made by phone (1-800-772-1213) or in person at a Social Security office. The deceased's online account is locked once the death is recorded.

Who can report a death to Social Security?

Anyone with the basic information can report a death — funeral home, family member, friend, neighbor, hospital staff. SSA accepts the report from any informed party. You don't need to be next of kin or have legal authority over the estate. (Filing for survivor benefits or the lump-sum death payment is a separate process that does require standing.)

What information do I need when I call to report a death?

Have these four pieces of information on a piece of paper before you dial: the deceased's full Social Security number, date of birth, date of death, and last home address. The rep will ask for all four. If you have the death certificate handy, helpful but not required for the initial report.

What happens to the deceased's last Social Security check?

Under the "month-of-death" rule, Social Security recovers any benefit payment for the month the person died — even if the check arrived as scheduled. For paper checks, write VOID and return them. For direct deposits, leave them alone; Treasury reclaims them automatically through the bank's ACH system. The check is not yours to keep, even if it arrived on time.

Does reporting the death automatically trigger survivor benefits?

No. Reporting the death is one step. Applying for survivor benefits — widow(er) benefits, divorced-spouse survivor benefits, mother's or father's benefits, children's survivor benefits, the lump-sum death payment — each requires its own separate application. Some of these benefits aren't retroactive past a few months, so don't wait.

What about Medicare and Medicaid after a death?

When SSA records the death, Medicare premium billing stops automatically — no separate call required. Outstanding Medicare claims for services received before death can still be processed. Medicaid is separate: notify the state Medicaid agency directly. Private Medicare supplement (Medigap) plans and Part C and Part D plans must be notified separately by the family.

How long do I have to report a death?

There's no statutory deadline for reporting a death itself, but report it as soon as practical — ideally within the first week. Delays cause two problems: SSA keeps issuing payments that have to be reclaimed, and survivor benefit applications stall until the death is recorded. The lump-sum death payment has a separate 2-year filing window.

What's the SSA-721 form?

Form SSA-721, the Statement of Death by Funeral Director, is the form most funeral homes use to report a death to Social Security electronically. The funeral director collects the deceased's basic information at the time of arrangements and submits the report. As the family, you typically don't need to handle SSA-721 yourself — but you do need to confirm with the funeral director that they filed it.

What if the person died abroad?

Deaths abroad are handled by SSA's Office of Earnings and International Operations. If the deceased lived in a country that has a Federal Benefits Unit at the U.S. embassy or consulate, contact that unit directly. From inside the United States, you can still call 1-800-772-1213 and the rep will route you. You'll need a death certificate (often translated) and possibly the U.S. consular Report of Death of an American Citizen Abroad if one was issued.

Helping a parent or sibling through this?

If you're the adult child or sibling stepping in to handle a parent's or spouse's death — start here. Sit with them, get the deceased's Social Security number, date of birth, and date of death on a sheet of paper before you dial. Make the call together if they want company. Don't let any Social Security check that comes for the month of death go to the bank. And don't sign anything from a funeral home that says they'll handle Social Security without confirming it in writing — most do, but ask.

→ Get the bystander checklist

Legal Disclosure

24Help.org is not affiliated with or endorsed by the federal Medicare program or CMS.

Chapter Advisory, LLC (“Chapter”) is a private health insurance agency. In California, Chapter does business as Chapter Insurance Services (Lic. No. 6003691). Chapter is not affiliated with or endorsed by any government entity. While Chapter has a database of every Medicare plan option nationwide and can help you to search among all options, it has contracts with many but not all plans. As a result, Chapter does not offer every plan available in your area. Currently, Chapter represents 50 organizations which offer 18,601 products nationwide. You can contact a licensed Chapter agent to find out the number of products available in your specific area. Please contact Medicare.gov, 1-800-Medicare, or your local State Health Insurance Program (SHIP) to get information on all of your options. Enrollment in a plan may be limited to certain times of the year unless you qualify for a Special Enrollment Period or you are in your Medicare Initial Enrollment Period.