Office Information
Phone
Fax
(833) 950-3563
Office Hours
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
What to Bring to Your Appointment
Being prepared can save you a return trip. Here is what you may need depending on the reason for your visit:
💰 For Retirement Benefits
- Social Security card or number
- Birth certificate or proof of age
- W-2 forms and/or self-employment tax returns for the last year
- Bank account information for direct deposit (routing and account number)
- Proof of U.S. citizenship or lawful alien status (if not born in the U.S.)
- Military discharge papers (DD-214) if you served before 1968
📋 For Disability Benefits (SSDI/SSI)
- Social Security card or number
- Medical records, doctor names, addresses, and phone numbers
- List of all medications with dosages
- Work history for the past 15 years (job titles, duties, dates)
- Most recent W-2 or tax return
- Bank account information for direct deposit
💳 For a New or Replacement Social Security Card
- Proof of identity (unexpired driver's license, state ID, or U.S. passport)
- Proof of U.S. citizenship (birth certificate or U.S. passport)
- Proof of immigration status (if applicable)
- Proof of name change (if applicable: marriage certificate, divorce decree, or court order)
🏥 For Medicare Enrollment
- Social Security card or number
- Current health insurance information
- Information about any employer group health coverage
- Form CMS-L564 (Request for Employment Information) if enrolling during a Special Enrollment Period
💜 For Survivor Benefits
- Deceased person's Social Security number
- Death certificate
- Your Social Security card or number
- Your birth certificate
- Marriage certificate (if applying as a surviving spouse)
- Deceased's most recent W-2 or tax return
- Bank account information for direct deposit
Before You Visit: Expert Guidance from Dr. Ed
Dr. Ed Weir, a former Social Security Administration manager with 20+ years of insider experience, has created free guides to help you prepare for your visit and understand your benefits.
Maximize Your Retirement Benefits
Learn the best strategies for when to claim Social Security to get the most money.
Social Security Disability (SSDI)
Step-by-step guide to applying for disability benefits and what to expect.
Medicare Enrollment Guide
Understand Parts A, B, C, and D — and avoid costly late enrollment penalties.
Survivor Benefits Explained
What you need to know about benefits after the loss of a spouse or parent.
Working While Receiving Benefits
How the earnings limit works and what happens if you earn too much.
The Appeals Process
Denied benefits? Learn how to appeal and fight for what you deserve.
Spousal Benefits Navigator
Understand how spousal benefits work and maximize your household income.
SSI (Supplemental Security Income)
A complete guide to SSI eligibility, application, and benefit amounts.
Free Benefit Calculators
Use these free tools to understand your benefits before your office visit.
Social Security Claiming Calculator
Find the optimal age to start your benefits based on your personal situation.
Earnings Test Calculator
See how working affects your Social Security benefits in 2026.
IRMAA Calculator
Check if your income triggers Medicare premium surcharges.
Benefits Eligibility Screener
Find out which federal and state benefits you may qualify for.
This is not a government website. 24Help.org is not affiliated with, endorsed by, or connected to the Social Security Administration or any government agency. The information on this page is provided for educational purposes and was last verified on 2026-03-22. For official information, visit ssa.gov.